Terms and Conditions for Furnix.com.bd and Furnix App  

Last Updated: [03 Sep 2024]  

Welcome to  Furnix . By accessing our website  Furnix.com.bd or using the  Furnix App ("the Services"), you agree to comply with and be bound by the following  Terms and Conditions ("Terms"). If you disagree with any part of these Terms, please do not use our Services.  

These Terms apply to all users of the site and app, including but not limited to customers, vendors, and browsers.  

1. Acceptance of Terms  

By using or accessing  Furnix.com.bd or our app, you agree to be bound by these Terms, including any future modifications. We reserve the right to change or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically.  

2. Use of Our Services  

You may use our website and app solely for lawful purposes and in accordance with these Terms.  

2.1 Account Registration  

To use certain features of our Services (e.g., making a purchase), you may be required to register an account. By registering, you agree to:  

• Provide accurate and complete information during registration.
• Maintain the confidentiality of your login credentials.
• Be responsible for any activity that occurs under your account.  

We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion.  

2.2 Prohibited Conduct  

You agree not to engage in any activities that may:  

• Violate any applicable local, state, national, or international laws or regulations.
• Infringe upon the rights of others, including intellectual property and privacy rights.
• Use our Services in any manner that could disrupt, damage, or impair the functioning of the website or app.
• Post or transmit any offensive, harmful, negative or illegal content.  

3. Orders and Payments  

3.1 Product Information  

We strive to ensure that the information about the products on our website and app is provided by the supplier or manufacturer. However, we do not warrant that product descriptions, prices, or other content are free from errors or omissions.  

3.2 Orders  

When you place an order with  Furnix , you agree that:  

• You are legally capable of entering into a binding contract.
• You understand that your order is an offer to purchase the product(s) listed in your order.
• We reserve the right to accept or reject any order for any reason, including availability or pricing errors.  

3.3 Payment  

All payments are processed through secure third-party payment providers. You agree to provide valid payment details and authorize us to charge the full amount of your purchase.  

4. Shipping and Delivery  

We aim to deliver products in a timely manner, but we do not guarantee specific delivery dates or times. Shipping times may vary depending on your location and the availability of products.  Furnix is not responsible for delays caused by third-party carriers or external factors beyond our control.  

5. Returns and Refunds  

Our return and refund policy is designed to provide a smooth experience for our customers.  

5.1 Eligibility for Returns  

• You can return immediately after seeing the product damage.
• Items must not be used, washed, or altered.
• Certain products may not be eligible for returns due to hygiene reasons .  

5.2 Refund Process  

Once we receive your returned item, we will inspect it and notify you about the approval or rejection of your refund. If approved, your refund will be processed within 3-5 business days through the original method of payment.  

6. Intellectual Property  

All content on  Furnix.com.bd and the  Furnix App , including but not limited to text, images, logos, and graphics, is the property of  Furnix sometimes collected from different sources.  

Whatever, you may not copy, modify, distribute, sell, or reproduce any content from our Services without express written permission from  Furnix .  

7. Limitation of Liability  

To the fullest extent permitted by law,  Furnix and its affiliates will not be liable for any direct, indirect, incidental, or consequential damages that arise out of your use of our Products, including but not limited to:  

• Errors, mistakes, or inaccuracies of content.
• Personal injury or property damage resulting from your use of our Product.
• Unauthorized access to or use of our servers and personal data.
• Delays or disruptions in our Services.  

8. Disclaimer of Warranties  

Our website, app, and all content and services provided are offered on an  "as-is" and  "as available" basis. We make no warranties, express or implied, regarding the reliability or availability of the Services.  

Furnix makes no guarantees that:  

• Our Products will meet your requirements or expectations.
• The operation of our Services will be uninterrupted, error-free, or secure.
• Any defects will be corrected.  

9. Governing Law  

These Terms are governed by and construed in accordance with the laws of  Bangladesh , without regard to its conflict of law provisions. Any disputes arising under or related to these Terms shall be resolved in the courts.  

10. Termination  

We reserve the right to terminate or suspend your account and access to our Services at our sole discretion, without notice, for conduct that we believe violates these Terms, is harmful to our users, or violates any applicable law.  

11. Indemnification  

You agree to indemnify, defend, and hold harmless  Furnix , its affiliates, directors, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising out of your use of the Services or your violation of these Terms.  

12. Third-Party Links  

Our website and app may contain links to third-party websites or services that are not owned or controlled by  Furnix . We are not responsible for the content or practices of any third-party sites. Use of third-party websites is at your own risk.  

13. Privacy Policy  

Your use of our Services is also governed by our  Privacy Policy , which outlines how we collect, use, and protect your personal information. Please review it to understand our practices.  

14. Changes to These Terms  

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Services after changes to the Terms will be considered your acceptance of those changes.  

15. Contact Information  

If you have any questions about these Terms, please contact us at:  

Furnix Customer Support   
Email : support@furnix.com.bd   
Phone : 01861161152   
Address : Shapla Chattor, Rangpur  

By using  Furnix.com.bd or the  Furnix App , you acknowledge that you have read, understood, and agreed to these Terms and Conditions.  

This  Terms & Conditions document provides a comprehensive set of rules for using your website and app, designed to protect your business and clarify user expectations. Let me know if you'd like to add any specific clauses or make adjustments!