Privacy Policy for Furnix.com.bd and Furnix App
Last Updated: [03 Sep 2024]
At Furnix, accessible from Furnix.com.bd and through our mobile application ("Furnix App"), your privacy is one of our top priorities. This Privacy Policy document contains types of information that are collected and recorded by Furnix and how we use it.
By using our website and/or app, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this Privacy Policy, please do not use our services.
1. Information We Collect
We collect different types of information to provide and improve our services to you.
1.1 Personal Information
When you interact with our website or app, we may collect personal information that you voluntarily provide to us. This includes:
Name
Email Address
Phone Number
Shipping and Billing Address
Payment Information (processed securely via third-party providers)
Other details you choose to provide via contact forms or account creation
1.2 Automatically Collected Information
We may collect information automatically when you use our website or app, such as:
IP Address
Browser Type
Device Information
Operating System
Cookies and Usage Data (including browsing patterns, time spent on the website, etc.)
2. How We Use Your Information
We use the information we collect in the following ways:
- To process your orders and deliver products to your address.
- To communicate with you about your orders, promotions, and offers.
- To provide customer support and resolve issues.
- To personalize your experience on our website and app.
- To improve our services by analyzing user behavior and preferences.
- To secure our platform from fraud and ensure safe transactions.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and app. These small text files are stored on your device and help us understand user preferences, manage sessions, and deliver personalized content.
You can choose to disable cookies through your browser settings, but this may affect the functionality of our site and app.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers- Third-party vendors that help us operate our website, app, and services, including payment processors, delivery partners, and marketing platforms.
Legal Requirements- If required by law or to protect the rights and safety of Furnix and its users.
Business Transfers- In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the business.
5. Data Security
We take the security of your personal information seriously and implement reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal data:
Access- You can request access to the personal information we hold about you.
Correction- You can ask us to correct any inaccurate or incomplete information.
Deletion- You can request the deletion of your personal data, subject to certain exceptions under applicable laws.
Opt-Out-: You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails or contacting us directly.
Third-Party Links
Our website and app may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the privacy policies or practices of these external sites.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you believe that a child has provided us with personal information, please contact us, and we will delete such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you want to exercise your rights regarding your personal information, please contact us at:
Furnix Customer Support
Email- support@furnix.com.bd
Phone- 01861161152
Address - Shapla Chattor, Rangpur
This Privacy Policy applies to all users of Furnix.com.bd and the Furnix App, regardless of their location. By continuing to use our services, you acknowledge that you have read and understood this policy.
This privacy policy is designed to be as clear and concise as possible, while also giving users confidence that their data is being handled responsibly and securely. Let me know if you'd like to make any adjustments or add specific details!